wC
walter C

1 reviews | Active since Jul 2016

14 Jun 2017, 10:11

lack of service worst courier company I ever used

<p>on friday they arainge delivery for monday </p> <p>its wednesday and no phone call or any feedback when I phone the office they put you on hold for more than 10 min to tell me they will call me and guess what no call </p> <p>Portia rhila was the call centre lady refused to put me through to a manager and after 10 min of holding just telling me manager is busy and cant help with time of delivery (hows that for lack of service )</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply14 Jun 2017, 10:44
Official

Good morning MR S WALTER OLIVIER

We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.

I confirm that CCD Management will make contact with you to resolve this today, 14th June 2017.

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Regards,

Johanita Porter

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CCD Couriers
CCD Couriers's reply14 Jun 2017, 11:31
Official

Good morning MR S WALTER OLIVIER

I confirm that CCD delivered your card today, 14th June 2017 at 11h00.

***3

Regards,

Johanita Porter

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