1 reviews | Active since Jul 2015
JOKE OF A BUSINESS
I don't know why FNB still continues to use this Currier company, it's such a Joke. They are supposed to deliver my card today and at 9:14 I get a call from their call Centre telling me that I should come pick up my delivery at the reception, I leave my meeting and run to the Reception which is 4 blocks away from my block. I get there and there is no delivery for me, I mean ***??? I try calling them twice and I get the phone put down on my ear, seriously now!!!!!!
Good afternoon Ms. Mlalandle,
Thank you for taking my call. As discussed; it seems that you were contacted in error and for that I offer my sincerest apologies for the inconvenience caused. Corrective action will be taken against all the parties responsible for the service breakdown.
I would you like to confirm the successful delivery of your card.
Thank you for taking the time to bring this matter to our attention.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Good afternoon Ms. Mlalandle,
Thank you for taking my call. As discussed; it seems that you were contacted in error and for that I offer my sincerest apologies for the inconvenience caused. Corrective action will be taken against all the parties responsible for the service breakdown.
I would you like to confirm the successful delivery of your card.
Thank you for taking the time to bring this matter to our attention.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***