AM
Abdool M

1 reviews | Active since Apr 2018

25 May 2018, 13:59

Inexperienced courier company

So CCD phones me early in the morning, To tell me they will deliver my RMB Card today and till what time am I available. I advised them I’ll be at my residential address the whole day.

In the evening I call them to find out when will they deliver my card. CCD advises they will deliver my card between “ 12 and 2” I told them it’s almost 2 advise me when will the courier guy come. The lady tells me I’ll call you back and hangs up.

I call in again at 13:49 and I get left on hold for 10 minutes till I decided to hang up. What a pathetic courier company used my RMB.

Disgusted

0
Replies (3)
AM
Abdool M's update25 May 2018, 16:10
Reviewer Update
Clients complain department called in and arranged for delivery for today. Impressed with Response ??
CCD Couriers
CCD Couriers's reply25 May 2018, 16:52
Official

Good afternoon Mr. Shahnawaz,

Confirming that your card will be dispatched for delivery this evening still.
Thank you for giving me the opportunity to resolve this matter for you.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
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www.ccdcouriers.co.za
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CCD Couriers
CCD Couriers's reply28 May 2018, 17:46
Official

Good evening Mr. Shahnawaz,

Confirming that all your cards have successfully been delivered.

I, again would like to apologise for the inconvenience caused due to the incorrect card being dispatched for delivery on Friday.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***