***********, LAZY STAFF IN A RUSH FORGETING THAT I AM A CUSTOMER

Good day

I have to say I'm so bitterly disappointed.

I ordered a new Sim card after I started experiencing problems with cell c(Afrihost), after finding out that cell c is migrating to mtn and telkom.

Anyway.... I got a message that ccd courier's will be delivering my Sim card between 7am and 8am, to my knowledge they arrived at 6:45 on 15th December I was still half asleep, got out of bed, two guys were outside my gate, they said they in a hurry and have 25 other deliveries(not my fault... I'm a customer too), they needed documents, I had an invoice from vw dated the 14th with my address, they refused to accept it, they were screaming outside my house and drove off, theg came back a few minutes later as I said I will phone ccd courier's, they drove off while on the line with one of the consultants I explained that I only get statements on email and don't have print outs... The guy was Karabo Maratolo. He said he will find out if I can email the documents which I did.

The guys came back the following week 20th December I was getting ready to go for Friday prayer("I'm Muslim) and was in the bath, they never call, SMS or hoot to let me know they are outside.

I actually went to an Internet cafe on the 15th to print a bank statement for your rude unfriendly *********** staff.... For what,?

I have spent so much time and money phoning ccd courier's and have no success. Everyone just seems so ***********. I canceled my cell c Sim card with afrihost and no I'm sitting without WiFi as 4 weeks later I have no simcard

I will not accept such behavior and demand to be treated as a customer.

I will be taking this further.

I need my Sim card delivered Friday between, 8and 12 at my workplace.

Please phone or email me to address this.

Regards