1 reviews | Active since Nov 2012
*********** courier service
How can your couriers not find an address?? The person who delivered my card at 14:45 is a pathetic example of what state service delivery in this country has become.
He has a horrible attitude and can't find a simple address. I had to go to find him wherever he was to get the card because he can't grasp the concept of how to find a place.
Why on earth is FNB using you people??? WHY??
Good afternoon Mr. Du Plooy,
Confirming that you have been contacted by a member of our management team. The necessary action will be taken to ensure the level of service is improved upon.
We apologise for the inconvenience caused due to the fact that he courier was unable to find your department and had to contact you three times for further directions. Ultimately the courier requested that you please meet him at a landmark known to both you and the courier for the delivery to be concluded. Your card was successfully delivered at 14:45.
Please do not hesitate to contact me, should you require assistance regarding any future deliveries from our company.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Du Plooy,
Confirming that you have been contacted by a member of our management team. The necessary action will be taken to ensure the level of service is improved upon.
We apologise for the inconvenience caused due to the fact that he courier was unable to find your department and had to contact you three times for further directions. Ultimately the courier requested that you please meet him at a landmark known to both you and the courier for the delivery to be concluded. Your card was successfully delivered at 14:45.
Please do not hesitate to contact me, should you require assistance regarding any future deliveries from our company.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,