CM
Cwayita M

1 reviews | Active since Oct 2017

17 Oct 2017, 12:27

Inappropriate remarks from courier

My FNB card was set to be delivered today, 17 October, which it was. The courier called at 7am and asked to deliver because if he came during delivery times my address would be out of route; to which I agreed. When he arrived he kept making remarks about wanting to be my boyfriend and wanting to marry me. This was very inappropriate and made me very uncomfortable. He did not stop until I walked away. Very unprofessional behaviour

0
Replies (2)
CCD Couriers
CCD Couriers's reply17 Oct 2017, 13:05
Official

Good afternoon Ms Mjekula,

Thank you for bringing this matter to our attention. As discussed; the matter will be investigated and the required corrective action will be taken.

Your card was successfully delivered to you this morning.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply17 Oct 2017, 15:02
Official

Good afternoon Ms Mjekula,

On behalf of the company, I would like to apologise for unacceptable service received today.
The necessary corrective action has been taken.

Please let me know if I can be of any further assistance, now or in the future.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,