DS
Desmari S
1 reviews | Active since Jun 2015
25 Mar 2021, 13:53
I do not know what else to do to for the courier company and FNB to cancel the card and the delivery thereof.
At the beginning of March FNB's preferred courier (CCD couriers) has been calling me to deliver my new card. After the first call I received from the courier I called FNB to cancel the card as I have another card that is still valid until 2022. FNB cancelled the card and informed me that they will contact the courier not to deliver the card. Every 2 to 3 days since cancelling the card on 4-March-2021, the courier company has been calling me to confirm when they will be able to deliver my card. I do not know what else to do to for the courier company and FNB to cancel the card and the delivery thereof.
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Desmari S's updateReviewer Update
25 Mar 2021, 14:21At each call received from you this month I have heard "we will be sending your cancellation request to the service provider and will update the system once further instruction is received" and then you just call me 2-3 days later to ask when you can deliver my card.
DS
Desmari S's update25 Mar 2021, 14:21
Reviewer Update
At each call received from you this month I have heard "we will be sending your cancellation request to the service provider and will update the system once further instruction is received" and then you just call me 2-3 days later to ask when you can deliver my card.