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Angela D

1 reviews | Active since Mar 2018

03 May 2018, 13:07

I am very unimpressed with the CCD Couriers call centre!!

I am very unimpressed with the call centre!!

I tried to call the Cape Town branch on ********** 137 to determine the status of an expected delivery and on each of the FOUR occasions time someone terminated my call!! THIS IS WHAT ONE EXPECTS FROM A MUNICIPAL DEPARTMENT IN LIMPOPO NOT FROM A PRIVATE ENTERPRISE!!!

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Replies (2)
CCD Couriers
CCD Couriers's reply03 May 2018, 13:47
Official

Good afternoon Angela Drury,

Confirming receipt of your delivery query and that you have been contacted.
Your card was delivered to the branch as requested 17 April 2018.
Thank you for taking my call and I apologise for the service received today.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***

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Angela D's update03 May 2018, 17:31
Reviewer Update
Thanks for the prompt response, Kayleigh! You surpassed my expectations. Thanks and regards, Angela