Horrible Horrible Experience

What an absolute horrible experience! Waiting for a very important delivery the whole day, no communication from them... I had to phone them, hold the line for 9min just to be told, Oh sorry, Our driver is having technical difficulties... Then i get a message saying "Sorry we couldn't deliver today, due to you not being available" WHAT? I had to take off work to receive my parcel, I rescheduled for today 21st November, took off work again... Just to be told, no sorry we will deliver the 24th because we dont do that route on fridays, which is a LIE because im waiting for another parcel from them, coming today the 21st... Hah! This is a Joke company! Are they going to pay me 2days salary which i missed because of their incompetence!!!!!!!!!?

FNB seriously needs to find a new courier partner!!!!!