1 reviews | Active since Jan 2017

19 Jul 2017, 15:43

Highly unprofessional

<p>Delivery for absa credit card has been scheduled for 2 week today. But yet again after being told that the driver is on his way and will be at our residence between 12 and 4pm today. They have still not arrived. This is highly unprofessional. When we phoned they said they cannot track their own courier vehicle and that they do not think he will arrive today so they have to reschedule AGAIN! How can one company advertise a service which is not met. I am one unsatisfied customer and will never make use of this service provider again. I can not believe that ABSA make use of this provider. </p>

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Replies (3)
CCD Couriers
CCD Couriers's reply19 Jul 2017, 16:34
Official

Good afternoon Ms. Marike Pretorius

I confirm receipt of your delivery query. A member of our management team will be making contact with you shortly.

ABS20064 MR J PRETORIUS ABSA

Kind regards,
Johanita Porter
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply19 Jul 2017, 16:58
Official

Good afternoon Ms. Marike Pretorius

I confirm that CCD will deliver your card tomorrow, 20th July 2017.

ABS20064 MR J PRETORIUS ABSA

Kind regards,
Johanita Porter
***
www.ccdcouriers.co.za
***

Best regards,

's update19 Jul 2017, 19:13
Reviewer Update

Thank you very much for your response.