<p>I requested a new bank card from fnb to be delivered to a branch because of working hours.</p> <p> </p> <p>Ccd couriers, rather than follow instructions, decided to HARASS ME with repeated phone calls.</p> <p> </p> <p>i told their stupid staff i am not in the same ******* ****ing place from 8 - 5 monday to friday but it doesn't seem to register in their brains.</p> <p> </p> <p>After receiving an sms stating that they couldn't reach me (a lie) i emailed via the website. Kurt - a supervisor apparently - decided to phone me. I told him not to phone me because I'm at work!.the dumb**** emails me asking if he can call me after 5 "per our telephone convo" which was a lie. I responded that i would still be at wor****! And to email me like a decent human being.</p> <p>Kurt is clearly not. He decides to ignore me. Nice job. I then get repeated phone calls from ccd throughout the day today. </p> <p> </p> <p>Why is it so hard to email? Or better yet read delivery instructions the first time??? Why must i be harassed at work? Do you like being harassed at work, Kurt? Is it fun for you???</p>
Good morning Ms Teixeira,
CCD Couriers receives its delivery instructions for their clients in respect of the method and process of delivery and we do not have a discretion in terms of deviating from the service agreement.
We have passed on your response to our client who has agreed to make provision for a branch delivery and this information has been communicated to you.
Regards,
The CCD Team
Best regards,
Good morning Ms Teixeira,
CCD Couriers receives its delivery instructions for their clients in respect of the method and process of delivery and we do not have a discretion in terms of deviating from the service agreement.
We have passed on your response to our client who has agreed to make provision for a branch delivery and this information has been communicated to you.
Regards,
The CCD Team
Best regards,
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