Get your story straight.
<p>I ordered a new Discovery Card and was called to confirm the delivery date. Today between 8-10. I specify that the courier is to call before they arrive. Simply due to the fact that it is difficult to get hold of me at the office. That way I could need them in the front she also tells me only to keep an ID copy and a proof of residence handy. The courier comes to my place of here and doesnt call first and waits aproximately 10 minutes and gives me attitude for making him wait. Then tells me my Drivers license cant be used, thats fair enough, so i try find another copy on my cloud storage. I find it and give it to him and he says "the pictures not clear enough" so I dismiss him because clearly he cant help me and I cant help him. I then find another copy in my emails and call the centre to see if the guy can come back. She calls, he cant and says they'll reschedule the next day around 1. She then tells me that I now need my original ID with me as well. NO BODY TOLD ME THAT!! After I gave him an "acceptable copy" would he have given me lip about that as well i wonder? Honestly CCD. My time is worth money and you are WASTING it!</p>
Good afternoon Mr. Schooling,
Confirming the successful delivery of your card.
Please accept our sincerest apologies for the inconvenience caused and the service received.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon Mr. Schooling,
Confirming the successful delivery of your card.
Please accept our sincerest apologies for the inconvenience caused and the service received.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
He failed to call at the office AGAIN but at least its done. Thank you for rectifying this issue.
He failed to call at the office AGAIN but at least its done. Thank you for rectifying this issue.
