Furious FNB Client

<p>Called CCD couriers twice, because the first person I spoke to clearly don't know how to work with people and tested my patience to the max. She said she just want to confirm my address so that they can deliver my FNB Premier cheque card tomorrow during between 08:00 -12:00. I told her then they would have to use my work address which is out of town on a farm. Suddenly then she couldn't understand etc. I dropped the phone because I got very impatient seeing that my airtime and battery was running low. About 5 minutes later I called again, this time a very friendly lady was helping me. But suddenly tomorrow changed into "maybe monday". What the hell? In less then 10 minutes???? Why do FNB use *********** people like this??? Do they want to loose their clients? Why cant they use someone like Mr D couriers who delivers their credit cards, they atleast stick to their times, they are friendly and on time and really accomodate the customer. </p>