<p>Having my card delivered is supposed to be convenient for me. This is certainly not the case. I needed to reschedule 4 times to have my card delivered. At first they delivered the card at my office building... I waited and did not receive a phone call. When I called them they said the delivery guy was at my office building and tried to call me ONCE then he left. I told them that they are using the wrong number. I tried to give them my correcy number but they said i should do that with FNB. Sorted my number out with FNB and rearranged for a delivery between 2&4 on the 22nd May. Waiting around i didn't receive any phone call again or any status of my delivery. I must add that of the 5 times i phoned CCD not ONCE were they of any help. </p> <p> </p> <p>I honestly do not know why this is so hard. I never want to resort to a complaint, but this is utterly disappointing and i am highly dissatisfied with this. FNB should STOP using CCD Couriers and just deliver to the nearest branches. </p> <p> </p> <p>I have now scheduled that CCD deliver to my nearest branch..... I don't have any hope though</p>
Good morning Mr. Oosthuizen,
Thank you for taking the time to discuss this matter telephonically.
Your card is scheduled to be delivered to the branch as per your requests tomorrow (24-05-2017).
Please accept our apologies for the inconvenience caused due to the service breakdown.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good morning Mr. Oosthuizen,
Thank you for taking the time to discuss this matter telephonically.
Your card is scheduled to be delivered to the branch as per your requests tomorrow (24-05-2017).
Please accept our apologies for the inconvenience caused due to the service breakdown.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Issue has been resolved.
Thank you for the quick reply
Issue has been resolved.
Thank you for the quick reply
Good morning Mr. Oosthuizen,
Confirming the successful delivery of your card as requested.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good morning Mr. Oosthuizen,
Confirming the successful delivery of your card as requested.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
So just went to the branch where my card has "been delivered" and after waiting on line for an hour hearing my card is not there...... Please call me ASAP!!
So just went to the branch where my card has "been delivered" and after waiting on line for an hour hearing my card is not there...... Please call me ASAP!!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.