FNB should stop using CCD

<p>CCD promised to deliver my card between 12pm and 1pm today. Didn't receive any calls from them and delivery was never made during the time. I called at 3pm to get an update:</p> <p> </p> <p>1st call - Dialed the number listed in the email: ********** 137. Called 3 times, phone got put down twice (I could hear someone pickup and put down the phone). Eventually get through to the Cape Town office, they put me through to JHB. They gave me the number for the Joburg Office ( ********** 800).</p> <p>2nd call - Call the number provided for Joburg. Voice on phone says their office hours are from 8am to 5pm, good-bye. It's 3:15pm, definitely within office hours.</p> <p>3rd call - Try again at 3:20. Get through to a lady, she hears my story and says she is going to try to get hold of the driver and puts me on hold for 5 mins. Comes back and says that she tried to call the driver 3 times and his phone was engaged. She says she'll get back to me.</p> <p>4th call - It's 4pm and She still hasn't gotten back to me. I call again. This time they say that the driver called me and spoke to me, I said that I wasn't at the office. He is on his way back to the office. ***?!?!!? Blatant lies. I know, because just takealot had called me to deliver an item. I was definitely available and he defintely ****. So we reschedule for delivery tomorrow (19 April).</p> <p> </p> <p>I'm very busy at work and now I have to make time so that I'm available for this delivery that might not be on time.</p> <p> </p> <p>If this gets to FNB, I have a message for you. Please move ALL your card deliveries to MrD. They're leagues better than CCD. Thanks.</p>