FNB CARD DELIVERY

Both my husband and I were waiting for our bank cards. CCD keep sending messages that they could not raise us. Lies. No missed calls. Eventually husband's cards arrived, I signed for the one. We work at the same address. My card has not arrived. Why not send at the same time Why send another vehicle. Saturday I get yet another notification that they cannot raise me more lies. After many attempts to phone them, i eventually reached CCD. A polite lady apologises but says they will only deliver next week. Why the wait. Why does FNB use such an inefficient courier service. I am not the only one complaining.