BM
Bogosi M

1 reviews | Active since Jul 2016

08 Jul 2016, 13:17

FNB card delivery

<p>My FNB was supposed to be delivered today, the 8th of July between 10 and 12. It's 15h12 now and I haven't received my card. I called at around 13h30 to query my delivery and the agent promised to call me back. I then called at 14h00 and the agent told me they couldn't locate the driver. I told her to deliver the card to my nearest FNB branch and she told me they don't deliver to the branches anymore. Now what upsets me is that I had other commitments and had to postpone because I'm waiting for my card. This has been an inconvenience for me, and I was furthermore upset that they won't deliver to an FNB branch. I've rescheduled for Monday, will I wait again like I did today??? I sure as hell hope not</p>

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Replies (1)
CCD Couriers
CCD Couriers's reply11 Jul 2016, 08:27
Official

Good morning Mr. Mosimege,

Confirming that three cards were successfully delivered to you earlier this morning.

We sincerely apologise for the inconvenience caused and thank you for taking the time to share your experience with us.

Please feel free to send any future corresponded through to **********

Kindest regards,

The CCD Team

********** 000

www.ccdcouriers.co.za

Best regards,