1 reviews | Active since Nov 2015
Fast asleep
<p>Received an email from ccd saying that they were unable to contact me regarding delivery of my FNB credit card. I do not know how they were trying to contact me. Phoned ccd last week and requested that my card be delivered to my nearest FNB branch. Was assured that this would be done. Received another email today saying that ccd were unable to contact me to arrange delivery of my credit card. Does anyone there have any idea as to what is going on? Will not deal with ccd again and will deal only with FNB. Pathetic service!!!!</p>
Good day Mr. Armstrong,
Confirming that you have been contacted and that an appointment has been scheduled to have your card delivered at the FNB N1 CITY branch tomorrow (29-03-2017).
Thank you for bringing this matter to our attention and for sharing your experience with us.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good day Mr. Armstrong,
Confirming that you have been contacted and that an appointment has been scheduled to have your card delivered at the FNB N1 CITY branch tomorrow (29-03-2017).
Thank you for bringing this matter to our attention and for sharing your experience with us.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good morning Mr. Armstrong,
Confirming the successful delivery of your card to the branch as requested.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good morning Mr. Armstrong,
Confirming the successful delivery of your card to the branch as requested.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Have still not received notification from FNB N1 City that my card is available for collection.
Have still not received notification from FNB N1 City that my card is available for collection.
Received a call from Kaleigh at CCD. Card was apparently delivered at 09.30 yesterday. Thanks very much to Kaleigh and Grace at CCD. They have done their utmost to resolve my problem. We all know that sh*t happens (please excuse the profanity) but how we handle the problem, even if it is not of our own making, defines our dedication to our employers. These 2 ladies are a credit to CCD. Now for FNB on Hellopeter!!!
Regards and much appreciation
Tony Armstrong
ps: it helps to deal with the correct person when you have a problem and not some "Yes sir" lackey.
Received a call from Kaleigh at CCD. Card was apparently delivered at 09.30 yesterday. Thanks very much to Kaleigh and Grace at CCD. They have done their utmost to resolve my problem. We all know that sh*t happens (please excuse the profanity) but how we handle the problem, even if it is not of our own making, defines our dedication to our employers. These 2 ladies are a credit to CCD. Now for FNB on Hellopeter!!!
Regards and much appreciation
Tony Armstrong
ps: it helps to deal with the correct person when you have a problem and not some "Yes sir" lackey.
Good afternoon Mr. Armstrong,
Confirming our conversation that your card was delivered at 09:30 (29-03-2017)
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Armstrong,
Confirming our conversation that your card was delivered at 09:30 (29-03-2017)
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Armstrong,
Thank you for your feedback. It is greatly appreciated.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Armstrong,
Thank you for your feedback. It is greatly appreciated.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,