TH
Taa H

1 reviews | Active since Nov 2017

28 Sept 2018, 09:28

Extremely dissapointing delivery service for FNB card

Still waiting for FNB card delivery more than 2 weeks already. Unbelievably frustrating to deal with staff in the first place. Agreed on an arrange delivery day at work, never pitches. And then gives the reason due to me being unavailable ? What? What type of company is this? What are guys being paid for? if you cannot deliver items on the day you agreed to.

Also CCD courier cape town office never answers the phone. Literally called more than 10 times over the span of 3 days different at different times. Where does a customer have so much difficulty to get hold of a company? Ridiculous man. I don't understand how FNB can do business with such a second rated company

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Replies (2)
CCD Couriers
CCD Couriers's reply28 Sept 2018, 10:22
Official

Good morning Mr Hendricks,

I confirm receipt of your correspondence.
A member of our management team will be in contact with you shortly.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***

CCD Couriers
CCD Couriers's reply28 Sept 2018, 17:15
Official

Good afternoon Mr Hendricks,

Confirming that your parcel was successfully delivered to you earlier this afternoon.
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***