Extremely disappointed

I am so beyond disappoined by the rude service offered by CCD courires and the incosideration. I am waiting 2 month now for my discover bank card with them and of recent they were delivering my business bank card. I was specific in my requirement and asked to nominate a third party to receive my cards which they decline. I then informed them to come at a certain time and they confirmed and send me an sms confirming the time. Instead, they arrive before the time they said they will and i inform them i got a confirmation that my card will be delivered between 12 and 16:00 and they should come between. I called and informed the guy he must come between 12 and 14:00 instead he left with my important cars. The delivery guy is extremely rude and does not even greet clients. I need all my cards delivered.