1 reviews | Active since Jul 2017

24 Jul 2017, 16:45

Empty promises and lies

<p>I have a bank card that they need to deliver, I have confirmed with them on this day 24/07/2017 that my card is on route I have phone 5 times to follow up and after waiting the entire day I phoned them half past 4 and they infromed me, after I had phoned multiple times, they forgot to send it to dispatch. Pathetic and horrible service.</p>

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Replies (3)
CCD Couriers
CCD Couriers's reply24 Jul 2017, 17:13
Official

Good afternoon Mr. van Rhyn,

I confirm receipt of your delivery query and that I have attempted to contact you without success.
Please accept my apologies for the inconvenience caused due to the service failure.
A delivery has been rescheduled for tomorrow (Tuesday 25-07-2017).

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply25 Jul 2017, 17:05
Official

Good afternoon Mr. van Rhyn,

Confirming that your card was successfully delivered today (Tuesday 25-07-2017) as arranged.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

's update25 Jul 2017, 21:36
Reviewer Update

Hi there

Thank you, my card was delivered.