Don't trust what they tell you

I was unfortunate enough to deal with Nogutula who not only **** to me regarding the delivery of my discovery card, but also to Kedibone, the Discovery representative I was dealing with - seems as if she will say anything to appease the client and to get them off the phone!<br> <br> Not only was the delivery date she gave me different to the one she gave Discovery, but I was not informed about all of the documentation required when the card is delivered (be prepared, they might even ask you for an unabbreviated birth certificate of your late uncle thrice removed), resulting in me not having a crucial document and therefore not being able to take delivery of my card.<br> <br> I am more than aware that we live in an age where ***** is prevalent and appreciate the steps taken to combat it, but when you receive a form with YOUR name connected to YOUR WIFE's ID number and then have them tell you they cannot deliver an item because the the name and ID do not match, but that your wife may sign and all will be fine?!<br> <br> I spent an hour on the phone trying to resolve this matter when, to top it all off, the driver has the gall to tell me to hurry up, he has other places to be...