DM
Darren M
1 reviews | Active since Sept 2017
11 Sept 2017, 09:12
Do u JOB
Where is my card . Friday u were supposed to deliver my card u made me wait around and waste a whole day. Then u say it will come Monday . And now i have wasted today cause u say now only tommorrow .what a pathetic company ,firstly an apology is necessary and assurance that u will deliver my card IMMEDIATELY !! but no u making me wait until tommorrow. I NEEDED MY CARD ON . U have caused me serious probkems . Which u wouldnt give a **** about . Belive me i will be taking this complaint further !!!!!
Helpful (0)
Replies (3)0
Replies (3)
CCD Couriers's replyOfficial
11 Sept 2017, 11:12Good day Mr. Marshall,
Confirming receipt of your delivery query. I have attempted to contact you and subsequently left a voice mail.
Kindly contact me back on *** once this reply or the voice mail is received.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply11 Sept 2017, 11:12
Official
Good day Mr. Marshall,
Confirming receipt of your delivery query. I have attempted to contact you and subsequently left a voice mail.
Kindly contact me back on *** once this reply or the voice mail is received.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
11 Sept 2017, 11:59Good day Mr. Marshall,
Thank you for taking the time to discuss this matter with me.
I have arranged that the delivery of your card will take place between the hours of 14:00 and 16:00 this afternoon and that I will personally be doing a follow up to ensure the successful delivery of your parcel.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply11 Sept 2017, 11:59
Official
Good day Mr. Marshall,
Thank you for taking the time to discuss this matter with me.
I have arranged that the delivery of your card will take place between the hours of 14:00 and 16:00 this afternoon and that I will personally be doing a follow up to ensure the successful delivery of your parcel.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
11 Sept 2017, 16:26Good afternoon Mr. Marshall,
On Friday 08-09-2017 our courier arrived at your address by 09:29 and clear image of your property was taken for our records. The courier will be interviewed to determine any service failure from our side. Furthermore I confirm that no delivery arrangements were made with you for today however I had arranged for an urgent delivery to take place and I confirm the successful delivery of your card.
Please let me know if your require any further assistance; now or in the further. You will find my contact details below in my signature.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply11 Sept 2017, 16:26
Official
Good afternoon Mr. Marshall,
On Friday 08-09-2017 our courier arrived at your address by 09:29 and clear image of your property was taken for our records. The courier will be interviewed to determine any service failure from our side. Furthermore I confirm that no delivery arrangements were made with you for today however I had arranged for an urgent delivery to take place and I confirm the successful delivery of your card.
Please let me know if your require any further assistance; now or in the further. You will find my contact details below in my signature.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,