Do not waste your time, money or reputation with these guys.

Clearly this is a little company that thinks that if it hires enough call centre staff, then suddenly it can handle big contracts. Customer service seems to be the absolutely last thing on their minds. Even simple things like leaving a voice message. How hard is it to speak slowly and clearly, repeating the important information like phone numbers and reference numbers. Or how about phoning clients back when there is a problem. Or giving feedback. Or how about delivering the package, or listening to your client? Clearly the word "urgent" means nothing to them. The specifics of my issue are no longer important. I have now lost a customer because them. The knock-on effect being that I have now lost a lot of related business as a result of CCD Couriers. Based on the reviews on facebook, and on Hello Peter, clearly I am not the only person who has been burned.