RM
Robert M
1 reviews | Active since May 2016
24 Nov 2021, 20:26
DISGUSTING SERVICE AND RUDENESS FROM DRIVE
No customers service whatsoever, the stuff is undertrained and leak problem solving skills from junior stuff to management. A parcel was supposed to delivered to me and i gave the call center clear instructions to call me an hour before and the rude drive called when he was at the gate. I ended driving to Fourways because the driver agreed to meet with me there and i waited over an hour and half with no sign of the rude drive( who stopped taking my calls and if he did he would hang up on me) long story short i dont have my parcel and CCD and the stuff clearly don't really care about their customer service and experience and im going as far as cancelling my parcel just because of this courier company
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Robert M's updateReviewer Update
25 Nov 2021, 09:32Your team has been to attending to this from yesterday and still no solution. I had to work last night and i couldn't, i wasted my time and petrol for a driver who was rude and dishonest and all i get is an apology and no inconvenience is caused to you and its another day at the office for you. That doesnt make things right for me and is unacceptable.
RM
Robert M's update25 Nov 2021, 09:32
Reviewer Update
Your team has been to attending to this from yesterday and still no solution. I had to work last night and i couldn't, i wasted my time and petrol for a driver who was rude and dishonest and all i get is an apology and no inconvenience is caused to you and its another day at the office for you. That doesnt make things right for me and is unacceptable.