GC
Gavin C

1 reviews | Active since Jul 2011

21 Jun 2019, 14:30

Disgusting service

Yet again CCD couriers manage to f%^& up my day. On their request to deliver my Yoko Cared Reader between 12-2 today so i schedule my day to be in the office (loosing 3 hours road time) only to be called to say the delivery will be done btween 3 - 6 today, not even checking if i am available. Their excuse ... they tried calling me ... ONCE .... at 1pm to change my delivery time, whether it suited me or NOT!!!! When will these banking institutions stop using CCD couriers, they are unreliable, arrogant and down right rude!!!

0
Replies (2)
CCD Couriers
CCD Couriers's reply21 Jun 2019, 16:55
Official
Good afternoon Gavin Chandler,  Confirming receipt of your correspondence and that your parcel has successfully been delivered. Please accept my apologies for the inconvenience caused to you.  Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za *** 

Best regards,

GC
Gavin C's update05 Jul 2019, 13:23
Reviewer Update
Did not even bother to call me, yes was delivered but two and half hours late.
this is ongoing problem with CCD and yet they still have the bank contracts .... wonder who knows who?????
Your reply means absolutely nothing to me!!!!