1 reviews | Active since Oct 2016

21 Jun 2017, 18:27

Delivery of cards

<p>I am so disgusted by the incompetency of the service I have recieved not only once but all the time my card had to be deliveredone to me. They say it takes 2 to 4 working days to deliver I been waiting for two weeks with no card. The people call me make an appointment confirm the address, almost everyday and no sight of my card. I stay in Midrand which is central to many places. I been stuck without a bank card for all this time. I am frustrated and don't know what to do. They can't give me a number to complain or their manager. I wonder how is a big company like FNB use such *********** courier service. I am taking my business else where, from bonds to Incestents I can't deal unprofessionalism.</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply21 Jun 2017, 18:48
Official

Good evening Mr. Singavale,

Confirming that you have been contacted and a delivery of your FNB parcel has been scheduled for tomorrow (22-06-2017).
The delivery failure will be investigated and feedback will be provided to you soonest.

Please accept my apologies for the level of service rendered.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

CCD Couriers
CCD Couriers's reply22 Jun 2017, 10:57
Official

Good morning Mr. Singavale,

Confirming the successful delivery of your FNB parcel.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***