Deliveries promised in 48 hours - I have to wait 6 more days....

I was promised new cards by FNB. They said the courier company would deliver this week. I get a couple phone calls from CCD Couriers and sms's promising delivery will be 13 March between 08H00 - 12H00. I then get a call from CCD couriers saying they can now only deliver on the 19th March as that is when the next delivery will be to Oudtshoorn. On their website they promise the following : Ensuring Our Customers' Satisfaction Products are delivered within 24 hours to all metropolitans and 48 hours from collection to all rural areas. CCD caters for deliveries of fulfillment packages to 226 countries worldwide.

If you can't keep to your promise, remove this from your website as your are in fact lying to the public. My cards are sitting at head office in Johannesburg and they cant them my cards to me.

For FNB - GET ANOTHER COURIER COMPANY, these guys suck big time!!!!!!!!