Customer Call Centre Pathetic Service !!!

I received a phone call from CCD Couriers last week stating that they have my FNB Card with them and we need to arrange delivery for this. I gave them my address and they made an appointment for today 21.05.2015 @ 09:00. I cancelled appointments to be here for this, 2 hours later I phoned in to ask where they were? The lady that I spoke to argued with me the whole conversation through stating delivery is only tomorrow 22/05/2015 I asked her to listen to the recording and give feedback to me. I received a phone call from the gentleman that phoned me to arrange the drop off stating I was right. I was so never so cross with anyone then with CCD at the moment. I didn`t received even a phone call back from the wicked witch that phoned me to apologise. Very bad service!!!