**** "Courier"

I am appalled that FNB would dare use such a unprofessional company to deliver their orders.

The Absolute worst and most pathetic and *********** 'courier' service. There are bad couriers and then these these guys setting a new industry Low. At least they win in that category.

CCD Couriers are ****s , they message and call to start the process of arranging delivery and once they get you , that's when the games start. They confirm the intial delivery schedule via SMS to supply a "reference" and appear as if they're doing something and ha! Thats the joke. Its a ****. You will Never get your delivery as they will call at the most random times of the day to which one will try call back - as most people do after missing a call. Only at CCD you go right to the 'call center' - Not the person who was actually trying to call you ! So you get some random on the phone and provide the reference number and they say theyll get back to you and call back and escalate etc after getting hold of who ever they say they'll get hold of internally. THIS IS A LIE. No one can tell you who tried to call so you end up having to log Multiple complaints and escalations to managers and team leaders and guess what. Still NOTHING happens. They say they call you back "right away" or in "10min". They do not, it takes HOURS (if they even do call) and so tomorrow you'll get a missed call whilst youre in a meeting or when you leave you phone for a Second and this process will start again. It's infuriating. You can Never reach the Actual person (who probably does not exist) who apparently is trying to call you to arrange your delivery or say "Hello I'm outside. Please come and sign for your parcel."

They truly are so unreliable and unprofessional they make any home affairs office look like a 5 Star functioning enterprise.

CCD if you want to fix this problem, I want the name and number of the "driver" with my parcel because your game of 'now you see me now you don't' has expired.