Consistently Pathetic

<p>On Friday (28/07/2017), I received an SMS stating that CCD Couriers have been unable to contact me to arrange delivery of my card. Following my call to their office, it was established that my Cell No. was incorrectly captured on their system. Regardless, delivery was arranged for Tuesday morning (01/08/2017).</p> <p>Following the failure of CCD Couriers to deliver within the promised time, I called their offices only to find that my Cell No. was not updated on their system and therefore, their delivery personnel was not able to contact me upon reaching the delivery point. I requested that this matter be escalated immediately, as this was not the first time that I experienced poor service from CCD Couriers.</p> <p> </p> <p>I am yet to be contacted again, most probably because my Cell No. was not updated! And I can look forward to a similar *********** service when trying to obtain the next batch of my cards.</p> <p><br />I have to wonder why prominent banking institutions choose to be associated with CCD Couriers.</p>