1 reviews | Active since Jul 2016

16 Aug 2018, 06:06

Champions of Incompetence

I ordered a new credit card and arranged to have it delivered between 8 and 4 on the 14th August. It didn't arrive. CCD couriers sent a message to say they were 'experiencing delays.' It didn't come on the 15th either, and this morning I get a message saying, 'CCD couriers were unable to deliver your card due to your unavailability.' What? I have been available at my office every day between 8 and 4.

Your breathtaking incompetence and stupidity have been reported to the bank. I am NOT going to telephone you to arrange delivery; you had better deliver my card today without fail!

0
Replies (2)
CCD Couriers
CCD Couriers's reply16 Aug 2018, 07:37
Official

Good Day Mark Widdicombe,

***3 Mark Widdicombe

I confirm receipt of your correspondence. A member of our management team will contact you shortly regarding this matter.

Kind regards,

The CCD team,

***

www.ccdcouriers.co.za

***

CCD Couriers
CCD Couriers's reply16 Aug 2018, 12:06
Official

Good Day Mark Widdicombe,

I confirm that our management team made contact with you earlier today and that CCD delivered your parcel to you today 16 August 2018.

Kind regards,

The CCD team,

***

www.ccdcouriers.co.za

***