CCD - PROBABLY MEANS CANNOT COME DELIVER

<p>My New FNB Card should have been delivered between 9-11 on the 13th of July. CCD never made it during this time and I felt I will give them the benifit of the doubt and waited for them. I eventually left the office at 18:00 assuming they are not coming anymore. I then recieved a call at approximately 20:00 saying that they are infrom of the door and that they have had delays (What could probably have gobe wrong to be delayed by 10hours) anyway, I informed them that they should return the next day. The delivery lady responded that they are in the area agian in the morning and that they will deliver on the 14th. The 14th came but no-one came, I just received a message at about 16:30 saying that CCD was un-able to get hold of me, although I did not even receive a call from them once. Eventually it was agreed on the 15th that the card will be delivered on the 19th between 12:00 and 14:00. Just after 14:00 on the 19th I received a call from CCD saying that they are delayed but that they wont be with me anything later that 15:00. Again no-one came, and this time I waited at the office until 20:00 as this was the time they came previously, no one even bothered to phone and say they are not coming. Very amused, I eventualy called them at about 15:00 on 20 July, I spoke to a gentleman who started saying that one of their trucks has been hi-jacked etc etc, and that he will have to escelate the matter to FNB. I then again get a sms and email right after speaking to them saying that they have been trying to get hold of me but they have been unsuccessful. Judging by all the negative reviews this seems like a stratagy they like to use, as there are alot of users complaining about the exact same thing. I phoned them immidiately and spoke to a lady who aplogised and said that her supervisor will call me back immidiately. I am however still waiting, 3 hours after I spoke to her. CCD are not only bringing themselves down but FNB as well. I have also laid a complain with FNB Premier devision.</p>