PM
Peace M
1 reviews | Active since Apr 2018
20 Feb 2019, 09:46
CCD ONE MONTH DELIVERY!!!
My FNB card has been with CCD for a month now. I received a text from FNB that my card has been issued to CCD on the 20th of January and today it is the 20th of February and I still don't have my card. I wonder how will FNB feel after they find out that they lost a client because of some inefficient courier company.
CCD scheduled an appointment of the 22nd of January 2019 and they didn’t honour it. They did not bother to send a text or call to explain why they didn't show up. They decided to come on the 31st of January and I wasn’t at the address I provided, so they took the card with them. I called them on the 4th of February to reschedule. The person I spoke to told me that someone will call me to set a date. I complained to FNB on the 11th because no one had called me. I have now been without a card for 31 days, do you think that’s appropriate?
Helpful (0)
Replies (4)0
Replies (4)
CCD Couriers's replyOfficial
20 Feb 2019, 10:16Good day Mr Nkululeko P Mabaso,
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply20 Feb 2019, 10:16
Official
Good day Mr Nkululeko P Mabaso,
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
20 Feb 2019, 14:14Good day Mr JLR Swart,
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply20 Feb 2019, 14:14
Official
Good day Mr JLR Swart,
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
I confirm receipt of your delivery query. A member of our management team will be in contact with you shortly in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
20 Feb 2019, 14:16Good day Mr Nkululeko P Mabaso, please ignore the latest post. We will be delivering your FNB card to you tomorrow as agreed with Maki.
Best regards,
CCD Couriers's reply20 Feb 2019, 14:16
Official
Good day Mr Nkululeko P Mabaso, please ignore the latest post. We will be delivering your FNB card to you tomorrow as agreed with Maki.
Best regards,
CCD Couriers's replyOfficial
05 Mar 2019, 07:15Good morning Mr N P Mabaso,
Confirming that your parcel was successfully delivered 21 February 2019.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Confirming that your parcel was successfully delivered 21 February 2019.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply05 Mar 2019, 07:15
Official
Good morning Mr N P Mabaso,
Confirming that your parcel was successfully delivered 21 February 2019.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Confirming that your parcel was successfully delivered 21 February 2019.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,