TW
Travelnurse W
1 reviews | Active since Oct 2022
15 Jul 2024, 09:55
CCD on behalf of FNB, bad services to FNB clients
CCD on behalf of First National Bank, is contracted to deliver my new bank card to me in Velddrif, Western Cape. On their manifesto, they claim they will send you a message the day before delivery, which they did not do On The day of delivery, they gave me one, unexpected, call to arrange delivery which I did not take because it was at 7:30 inthe morning while I was busy. This happened last week. I now goes for my second week without card and without proper communication. This morning I had another 7:28am unexpected, single missed call from them. I suppose my delivery will be postponed, again. Can FNB maybe address this problem, since I pay high service and replacement fees with them.
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Travelnurse W's updateReviewer Update
15 Jul 2024, 12:22Just received another call from your company. I have to confirm my delivery address now for the 6th time. And delivery will be in the next 4-5 business days. I ordered my card already on the 4th of July. In your experience, will you accept service like this?? I will send my complaints to FNB so they can be aware of this issue
TW
Travelnurse W's update15 Jul 2024, 12:22
Reviewer Update
Just received another call from your company. I have to confirm my delivery address now for the 6th time. And delivery will be in the next 4-5 business days. I ordered my card already on the 4th of July. In your experience, will you accept service like this?? I will send my complaints to FNB so they can be aware of this issue