CCD - No Passport Allowed!
Hi,
You have the most useless staff at this company! Your driver refused to hand over my FNB Card using my VALID SA Passport. I explained to driver as well as the lady that called me to verify my address that my ID was ****** and that I only have a passport! She said that was fine. When the driver arrived, he said he would not hand over the FNB Card if I had a passport and he would have to pay R350 if he took my passport instead!
I find your service pathetic and rather stupid!
I will be taking this matter further and I WILL MAKE IT MY DUTY TO MAKE SURE YOU LOSE THIS CONTRACT WITH FNB!
Thanks!
Helpful (0)
Replies (3)0
Replies (3)
CCD Couriers's replyOfficial
06 Apr 2018, 09:05Good morning Mr. Naidoo,
I confirm receipt of your delivery query.
A member of our management team will be contacting you soonest to discuss this matter.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply06 Apr 2018, 09:05
Official
Good morning Mr. Naidoo,
I confirm receipt of your delivery query.
A member of our management team will be contacting you soonest to discuss this matter.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
06 Apr 2018, 10:48Good morning Mr. Naidoo,
Confirming that you have been contacted and the delivery of your card will take place 09 April 2018.
We have investigated the matter and our findings have been shared with you.
Thank you for taking our call.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply06 Apr 2018, 10:48
Official
Good morning Mr. Naidoo,
Confirming that you have been contacted and the delivery of your card will take place 09 April 2018.
We have investigated the matter and our findings have been shared with you.
Thank you for taking our call.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
09 Apr 2018, 12:47Good afternoon Mr. Naidoo,
Confirming that your card was successfully delivered to the branch as arranged.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply09 Apr 2018, 12:47
Official
Good afternoon Mr. Naidoo,
Confirming that your card was successfully delivered to the branch as arranged.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,