CCD is a poor ran business

I was supposed to receive my rainone today 08/08/2023 and i received an sms that delivery guy will be late. he arrived at my workplace and i was in a meeting and never bothered to call me that he was outside. he left with my parcel and ccd courier call center and spoke to nthabiseng who kept me hanging on the phone for 5 minutes until i was attended to by another person. CCD courier is a poor ran business