1 reviews | Active since Oct 2011
CCD Driver shouting at my whife... ?
<p>There driver started shouting at my wife as she tried to explain to him what FNB told her what to do?</p> <p> </p>
delivery
Good afternoon Mr. Willemse,
Confirming that you have been contacted and that the delivery of your card has been rescheduled for tomorrow (02-08-2017). I have also made contact with your wife.
Kindly have the following documentation available upon delivery:
Your original green bar-coded ID book or smart ID card
The original green bar-coded ID book or smart ID card of your wife
An authorization letter written by you giving her permission to sign for the on your behalf; this letter must be dated and signed
Please accept my apologies for the inconvenience caused due to the level of service received.
Regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
delivery
Good afternoon Mr. Willemse,
Confirming that you have been contacted and that the delivery of your card has been rescheduled for tomorrow (02-08-2017). I have also made contact with your wife.
Kindly have the following documentation available upon delivery:
Your original green bar-coded ID book or smart ID card
The original green bar-coded ID book or smart ID card of your wife
An authorization letter written by you giving her permission to sign for the on your behalf; this letter must be dated and signed
Please accept my apologies for the inconvenience caused due to the level of service received.
Regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Ok so I was contacted yesterday as review explained but the driver is at my house now delivering and according to him no one spoke to him about the arrangement as per CCD Couriers???? And I cannot get hold of anybody at CCD Couriers on their number ********** 000. I wish the x/rating could go lower than 1 as 1 is too much????
Ok so I was contacted yesterday as review explained but the driver is at my house now delivering and according to him no one spoke to him about the arrangement as per CCD Couriers???? And I cannot get hold of anybody at CCD Couriers on their number ********** 000. I wish the x/rating could go lower than 1 as 1 is too much????
At least Management seems to know what they are doing thank you Kayleigh Smit and Call centre Manager for helping with the problem. Will go to 2 stars just for their help.
At least Management seems to know what they are doing thank you Kayleigh Smit and Call centre Manager for helping with the problem. Will go to 2 stars just for their help.
Good afternoon Mr. Willemse,
I apologise for not being available when you attempted to contact me earlier however I am delighted that Bonita could assist you. I confirm that your card has successfully been delivered.
Please let me know if I can be of any further assistance, now or in the future.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Good afternoon Mr. Willemse,
I apologise for not being available when you attempted to contact me earlier however I am delighted that Bonita could assist you. I confirm that your card has successfully been delivered.
Please let me know if I can be of any further assistance, now or in the future.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***