AP
Anand P
1 reviews | Active since Oct 2018
24 Jun 2020, 15:41
CCD Delivery Nightmare
Been unsuccessful in having secondary card delivered to my elderly parents for the last 3 months. CCD has not contacted Discovery after numerous calls from their call centre and promises that they will take up the matter. I contacted Discovery to arrange for 3rd party collection and submitted the required documentation yet it was the same story. After speaking to Cheryl (manager), I was assured that Discovery will be contacted and the necessary documents obtained. I have not had any feedback neither has the card been delivered.
This is pathetic service from CCD. They have failed to follow-up with Discovery to obtain proper instructions regarding the delivery and then failed again in terms of resolving the matter after having undertook to do so.
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Replies (2)
CCD Couriers's replyOfficial
24 Jun 2020, 16:20Good day Anand Pillay, Thank you for your communication. A member of CCD’s management team will make contact with you shortly. Kind regards, The CCD Couriers Team *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply24 Jun 2020, 16:20
Official
Good day Anand Pillay, Thank you for your communication. A member of CCD’s management team will make contact with you shortly. Kind regards, The CCD Couriers Team *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's replyOfficial
25 Jun 2020, 12:08Good day Anand Pillay, Confirming that your parcel was delivered on the 25th of June 2020. Kind regards, The CCD Couriers Team *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply25 Jun 2020, 12:08
Official
Good day Anand Pillay, Confirming that your parcel was delivered on the 25th of June 2020. Kind regards, The CCD Couriers Team *** www.ccdcouriers.co.za ***
Best regards,