CCD Courries once again fails to deliver
I have been waiting for my delivery since yesterday until now my cards have not yet arrived. This is not the first time I have this experience with CCD Couriers.
Yesterday I received an email confirming that my delivery will between 10 AM and 12 PM. They have my address and my contact number but I did not receive any call nor a delivery. This morning I enquired with their call centre and I was informed that they are not sure when they will deliver.
FNB needs to do something about the poor service customers received through this unreliable CCD Couriers
Helpful (0)
Replies (3)0
Replies (3)
CCD Couriers's replyOfficial
15 Nov 2018, 13:24Good afternoon Maphunzane S Semelane, Confirming that you have been contacted and your delivery has now been rescheduled for tomorrow (Friday, 16 November 2018). We apologize for the inconvenience caused due to the service failure experienced yesterday. We are in the process of investigating the matter. Thank you for sharing your experience with us. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
CCD Couriers's reply15 Nov 2018, 13:24
Official
Good afternoon Maphunzane S Semelane, Confirming that you have been contacted and your delivery has now been rescheduled for tomorrow (Friday, 16 November 2018). We apologize for the inconvenience caused due to the service failure experienced yesterday. We are in the process of investigating the matter. Thank you for sharing your experience with us. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
's updateReviewer Update
15 Nov 2018, 13:28Thank you
's update15 Nov 2018, 13:28
Reviewer Update
Thank you
CCD Couriers's replyOfficial
17 Nov 2018, 08:24Good morning Maphunzane S Semelane, Confirming that the delivery of your parcel will now be taking place on Monday, 19 November 2018. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
CCD Couriers's reply17 Nov 2018, 08:24
Official
Good morning Maphunzane S Semelane, Confirming that the delivery of your parcel will now be taking place on Monday, 19 November 2018. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***