CCD Couriers: Where Delivery Times Don't Matter

Review for CCD Couriers (and a plea to Capitec)

My experience with CCD Couriers has been nothing short of frustrating and reflects a significant lack of reliable service. When a company provides a specific delivery window, the expectation is that they will adhere to it. However, I've now waited two hours past the given time for my Capitec delivery, with no sign of it.

To make matters worse, my attempt to get an update by calling them this morning at 8 AM was met with a promise of a call back that never materialized. This poor communication, coupled with the extended waiting time, is completely unacceptable.

A quick check of CCD Couriers' Google reviews confirms that my experience is not isolated. Many others have reported similar issues with late or missed deliveries and a lack of responsiveness from their customer service.

Capitec Bank, it's time to reconsider your courier partner. The quality of the delivery service directly impacts your customers' experience, and in this case, it's a negative one. For a bank that prides itself on simplicity and accessibility, having a courier that consistently fails to deliver on time and communicate effectively is a serious detriment. I urge you to investigate alternative courier services to ensure your valuable goods reach your customers promptly and with a higher standard of service.