CCD Couriers Poor Service delivery

<p>I've been waiting for delivery my FNB card since 15/05/2017. I've communicated via telephone to different call centre agents in Cape Town and Johannesburg , which inspite of giving clear information by spelling the street and suburb name in order to get understanding and correct information, however they still captured incorrect information on their system, which caused even more confusion up till management level. This has caused delays in my flight bookings and escalting costs of the flights. Please ensure your staff are competent when they are working in the call centre to avoid an unhappy frustrated client.</p>