CCD Couriers Poor Service

I was delighted that Woolworths financial services offered to deliver my card, and I had all the required documents ready as per their sms and email communications. Delightful, until I had to deal with the CCD Courier, then it became a night! What a mess and waste of time! If I knew it was going to be such an ordeal I would have rather gone into a Woolworths branch and picked up my card. Firstly, I had to help the driver for 10 minutes on the phone to direct him to my house. You would think that as a courier company they would use a GPS. I have daily deliveries to my house, and I have never had to direct a courier company like this before. Secondly, he argued with me about the proof of residence I gave him, and whether I live on the premises of the property I was standing on the the proof of residence was for. . . REALLY! I am standing outside my house with the address painted on a board in the property and he still argued with me. Then I had to wait for 20 minutes while he spoke to several people about the proof of residence and whether he should accept it. Eventually he got someone from CCD courtiers to call me and ask me yet again if I live on the property! Eventually she apologised, once she hear the absurdity of the issue and I had to put her on speaker to tell the courier to give me the envelop. Surprise, surprise, he continued to question her . . . This sounds even more ridiculous as I have to type it out. This is the same proof of residence that I use for my cell phone account and even at the bank, but for some reason this courier had a problem with it. Thirdly, he insisted on taking more pictures of my ID even after I gave him the requested copy and showed him the original ID. CCD made receiving my Woolworth card a nightmare of an experience!