CCD Couriers Outstanding Service

On 30 December 2024, I received a call from a number I did not recognise. The agent told me she was phoning to confirm my address for the delivery of my credit card. Unfortunately, FNB had not warned me that the delivery of a new credit card happens automatically just before the current card's expiry. I thought I was being ****med (after a recent ***** of a family member I am very jittery) so I was quite rude to the CCD agent and ended the call. I then checked my credit card and saw it was indeed about to expire. I also checked with FNB that the card was to be courried to me. With great embarrassment I then phoned CCD Couriers to apologise to the agent and arrange the delivery of my card. My apology was most graciously accepted and I was asked to expect my card on 2 January 2025. Great was my delight when the card was delivered by a charming man early on 2 January 2025 at 10.05. What a wonderfully positive and smooth experience with which to begin the new year. Thank you to CCD Couriers for allround excellent, professional and punctual service.