KM
Kaylee M

1 reviews | Active since May 2017

16 May 2017, 11:45

CCD COURIERS IS THE WORST!!!

<p>I am incredibly shocked at the service provided by CCD couriers - the most *********** company i have ever dealt with.</p> <p> </p> <p>As an FNB private client it is absolutely beyond me why FNB would still use you as their primary courier company - it is reflecting so badly on them too!!</p> <p> </p> <p>After waiting 13 days for my new credit card [thanks CCD!] you tell me I actually need to wait another 5 days before it is ready and when trying to speak to anyone on the phone you get put on hold and then they just pick and put down the phone - I suppose their logic is that they wont have to deal with it now and you can call back and deal with someone else.</p> <p> </p> <p>SHOCKING SERVICE AND I WILL TELL ANYONE WHO CARES TO LISTEN TO ME HOW APPALLED I AM!!!!!</p>

0
Replies (2)
CCD Couriers
CCD Couriers's reply16 May 2017, 13:04
Official

Good afternoon Mrs. Morrick,

Confirming that the delivery of your FNB card will take place tomorrow (17-05-2017).

Documentation required:

• A clear copy of your ID book

• The original valid green bar-coded ID/smart ID card of the selected third party and a clear copy

• An authorization letter written by you stating that you give the selected third party permission to sign on your behalf. This letter must be dated, reflecting both your ID numbers and signed.

Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply18 May 2017, 14:52
Official

Good afternoon Mrs. Morrick,

Confirming the successful delivery of your card. We apologise for any inconvenience caused to you in this regard.

Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***

Best regards,