KM
Keith M

1 reviews | Active since Mar 2009

06 Jun 2017, 14:12

CCD Couriers, Inconvenience is our motto

<p>Was told to expect my FNB card on Friday 2 June between 2 and 4. Took a half day and waited. Phoned at 4:30 and was told it was rescheduled for 7 June. On 5 June get sms and email telling me they had ben trying to contact me and wernt able to. Immediately phoned them and they couldnt find me on their records. They phoned me today and said my card will be delivered between 2 and 4 at my home. I tell them I have a lunch meeting and that it must be there at 4, nt before. Was told that I had to contact FNB to authorise them to deliver after hours. In the end I told them to deliver it to my local FNB and I will pick I up. Some convienent service. FNB really need to look into their service providers.</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply06 Jun 2017, 14:16
Official

Good afternoon MR KEITH W J MATIER

We confirm receipt of your delivery query. CCD will make contact with you now to arrange for a delivery this evening, 6th June 2017.

Reference Number - FRB***

Please accept our apologies for the delay in the delivery of your card.

Kind regards,

Johanita Porter

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CCD Couriers
CCD Couriers's reply06 Jun 2017, 20:03
Official

Good afternoon MR KEITH W J MATIER

We confirm delivery of your FNB card today, 6th June 2017.

Kind regards,

Johanita Porter

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