CCD couriers dont deliver on time

I received an sms from ccd to say they will deliver and I had to push back my meetings and still they have not delivered. I don’t think I will ever do business with this guys anymore “rain Please note that CCD Couriers will deliver your parcel on 2021-10-04 between 9-11. Please have your original ID document and original Proof of Residence within 3 months old available and a copy thereof. For more info contact *** with reference number “