NK
Natasha K

1 reviews | Active since May 2018

04 Jun 2018, 13:47

CCD Couriers are unreliable and not trustworthy

I have been waiting on CCD Couriers to deliver my card for 3 weeks. They confirm a date and don't pitch up and then argue that they could not get hold of me. I make myself available on the days they commit to deliver and even tell our receptionist to keep an eye out. They don't pitch. Now I have to collect the card at the branch.

0
Replies (2)
CCD Couriers
CCD Couriers's reply04 Jun 2018, 14:26
Official

Good day Mrs Natasha Kriel,

I confirm receipt of your delivery query.

You can expect a call by a member of our management team shortly.

Regards,

Zainab Jogee
Customer Relations Manager
Phone: ***
Direct: ***
Mobile: ***
***

CCD Couriers
CCD Couriers's reply05 Jun 2018, 18:58
Official

Good day Mrs Natasha Kriel,

We can confirm that your FNB card reference number FRB*** was delivered to you on the 5th of June 2018.

Please accept our apology for the inconvenience caused.

Kind regards,

Zainab Jogee
Customer Relations Manager
Phone: ***
Direct: ***
Mobile: ***
***