CCD Courier puts the phone down while on a call! Very bad client service.

CCD couriers are to deliver my Diners card and my wifes at the same time to the same address. They phoned me and got all the details I asked if my wifes card can be delivered at eh same time - I wa told yes. A few hours later they call to speak to my wife. I said I woudl take the phone to her - while waking to her they put the phone down. How rude is that!!!