nM
nameng M

1 reviews | Active since Jul 2014

03 Nov 2017, 13:03

CCD courier not honoring their promise to deliver my FNB premier Card

CCD couriers have made arrangement with me on three different occasion to deliver my FNB premier Card. On three occasion they failed to arrive. They also failed to make a call to tell me that their not coming. I had to call them all the time to ask them whats happening... its two weeks now... i still havent recieved my FNB card. Shocking shocking service.

THeir call centre staff also have bad costumer relation and horrible attitude.

Please assist me to get my card

0
Replies (2)
CCD Couriers
CCD Couriers's reply03 Nov 2017, 13:21
Official

Good afternoon Mr. Nameng,

Confirming that you have contacted and informed that the courier is on route to you.
The matter will be investigated and the necessary corrective action taken against the parties responsible for the service failure.
Please accept my apologies for the inconvenience caused to you.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

CCD Couriers
CCD Couriers's reply03 Nov 2017, 13:57
Official

Good afternoon Mr. Nameng,

Confirming the successful delivery of your card.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***